Privacy Policy
Maria Debono is a veterinary surgeon providing a referral service in behavioural medicine, henceforth referred to as the ‘service provider’.
This privacy policy will explain how the service provider uses the personal data[1] (henceforth referred to as “data”) collected from you when you use this website (www.mariadebono.com).
1. WHAT DATA IS COLLECTED?
The personal information we may collect from you includes:
a) Personal identification information (name, email address, phone number etc.)
b) Bank details and financial information
c) Details about your occupation
d) Details about your lifestyle and social circumstances
e) Details about your animal/s
f) Details about how you use this website including technical data e.g. IP address
The service provider will only ask for information that they deem to be necessary for service delivery. The service provider kindly encourages you to refrain from sharing any personal data which is not requested.
2. HOW IS YOUR DATA COLLECTED?
You directly provide the service provider with most of the collected data. Data is collected and processed when you:
submit a contact form
use or view this website via your browser’s cookies
provide feedback or information via email, other electronic means or in hard copy format.
Your data may also be received indirectly from a referring veterinary surgeon.
3. HOW WILL YOUR DATA BE USED?
Your data is collected to:
process your queries and requests
obtain necessary information to allow for delivery of a service
communicate to you any relevant information in relation to the services provided;
inform you of any services or resources which may interest you. Should you wish to stop receiving such information from us, you may, at any time, send an email to contact@mariadebono.com
Any data collected will only be used for the purpose it was collected unless you give us your consent to use it otherwise.
Your personal data will not be disclosed to anyone other than where:
we are legally required to disclose
legitimate interests require disclosure or
it is disclosed in accordance with the terms of this Privacy Policy.
4. HOW IS YOUR DATA STORED?
In view of the nature of the internet and other electronic means, the security of any information you transmit to us via the internet or other electronic means cannot be 100% guaranteed. However, all reasonable steps (including appropriate technical and organisational measures) will be taken to protect your personal data.
Your personal data will only be kept for as long as is necessary to meet the requirements for which it was collected. This will vary depending on the nature of the requirements and the processing. After this period of time, your personal data will be deleted unless there is a legitimate reason to retain all or parts of the data.
5. WHAT ARE YOUR DATA PROTECTION RIGHTS?
You are entitled to the following:
the right to access: you have the right to request a copy of your personal data. You may be charged a small fee for this service.
the right to rectification: you have the right to request correction of any personal data you believe is inaccurate. You also have the right to request to complete personal data which you believe is incomplete.
the right to erasure: you have the right to request erasure of your personal data if one or more of the grounds set out in law apply.
the right to restrict processing: you have the right to request restriction of processing of your personal data subject to certain conditions established in law.
the right to data portability: you have the right to request transfer of the personal data collected to another organization or directly to you subject to certain conditions established in law.
If you would like to make any of the above requests, please email contact@mariadebono.com
6. WHAT ARE COOKIES?
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit this website, information may be collected from you automatically through cookies or similar technology.
7. HOW ARE COOKIES USED ON THIS WEBSITE?
Cookies are used in a range of ways to improve your experience on this website including understanding how you use this website.
8. WHAT TYPE OF COOKIES ARE USED ON THIS WEBSITE?
Functional cookies: aimed at recognizing you on this website and remembering previously selected preferences.
Website optimization/analytics cookies: aimed at collecting information about how you use this website to provide the best user experience and service to you and to evaluate and improve the site.
This website uses third party data analytics, Google Analytics, to improve the website’s visibility and to monitor website browser behaviour and navigation across the site.
The third-party data analytics providers collect this information using cookies on the service provider’s behalf, in line with their own privacy policies. The third-party data analytics providers may collect the following data about the way you use this website, which will almost always be anonymised and aggregated before reporting back to the service provider:
Number of visitors to the site
Pages visited whilst using the site and time spent per page
Page interaction information, such as scrolling, clicks and browsing methods
Source location and details about where users go when they leave the site
Page response times and any download errors
Technical information relating to end user devices, such as IP address or browser plug-in.
9. HOW TO MANAGE COOKIES
You can set your browser not to accept cookies. However, in a few cases, some of the website’s features may not function as a result.
10. LINKS TO OTHER WEBSITES
In some cases, you may encounter links to external websites of other organisations or people. Clicking on these links will take you to other websites, meaning that you become subject to the privacy policy and terms of use of the other website you go to. The service provider is not responsible for the data practices of such other websites and urges you to review the privacy policy posted on any website you may visit before using the website or supplying personal information.
11. CHANGES TO THIS PRIVACY POLICY
If there are any changes to this privacy policy or to the legislation under which it was construed, this policy and this page will be updated. It is therefore in your own interest to check the “Privacy Policy” page any time you access this website to ensure awareness of any changes which may occur.
12. QUERIES
Queries relating to how the service provider processes data can be directed to: contact@mariadebono.com
13. HOW TO CONTACT THE APPROPRIATE AUTHORITY
Should you have any complaints regarding the processing of your personal data, please note that you have a right to lodge a complaint with the Office of the Information and Data Protection Commissioner in Malta (www.idpc.gov.mt).
[1] ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
